Support
How can we help?
No ticket numbers, no chatbots in circles. A real person reads every message, usually within a day.
Ask in the appYou → Help, right where your data lives
Common questions
There is a free tier that stays free: Today, one kid or pet, five reminders, and a list. Every new account also starts with 30 days of The Village, the complete app, with no card. After that you choose — stay free, or keep the whole household carried from $9.99 a month. No ads on any plan, ever.
“Asking for help is a strong thing to do.”